At GameZone Collective, we strive to provide the best gaming experience possible. If you're not satisfied with your experience, we offer the following refund policy: Full refunds will be provided if you cancel at least 24 hours before your scheduled booking. Cancellations made within 24 hours will incur a 10% cancellation fee. If a session is interrupted due to equipment failure, you will be given a refund or the option to reschedule. Refunds will be processed within 5-7 business days to the original payment method. For any concerns or queries, please reach out to us, and we’ll ensure your experience is nothing short of exceptional!